Succeeding in Long Term Relationships

Succeeding in Long Term Relationships (Module 30)

This module of the Managing Complex Business Relationships System teaches the students what is important in Long Term Relationships They include in order of importance:
1. Long Term Perspective
2. Honesty
3. Post Sales Support
4. Creative Problem Solving
5. Understand Customer Needs
6. Know Your Product / Capabilities
7. Understand Your Customer’s Business and Industry
8. Always Meet Commitments

Managing Complex Business Relationships is about long term win-win, profitable relationships.

Upon completion the students will be able to:
• Understand and put to work the key principles that are important in Long Term Business Relationships
• Set a plan of action to improve their own skills and knowledge to be more effective with Long Term Relationships