After Sales Account Building
After Sales Account Building (Module 12)
“After the sale is made the work has just begun.” After the purchase, many sales people and companies neglect the customer. Learn how to maintain and strengthen client relationships after the sale to ensure that they become a long-term business partner. Participants will build successful tools and strategies to keep and develop key clients. By planning the effective use of VIP events, clippings, tickets, lead referrals, scratching their backs, sending business, thank you opportunities, newsletters, personal calls and other creative ways of adding value, participants will learn how to build a strong relationship. Module 12 is very complimentary with Managing Complex Business Relationships for planning how to influence various individuals by becoming a Master Relationship Builder will produce long-term profitability and leads from your existing client base.