Archive for the ‘Entrepreneurship & Business Ownership’ Category

Bill Gibson – The Day I Personally Met Nelson Mandela (Lessons In Leadership)

Tuesday, April 8th, 2014

Friday, the 18th of July was Nelson Mandela Day here in South Africa (His birth date). As a tribute to this great leader I am re-posting my blog article: The Day I Personally Met Nelson Mandela (Lessons in Leadership). It is worth a re-read even if you have read it before. Great Leadership Principles. The thought of Nelson Mandela takes me back to late 1995 when I was preparing for my 3rd visit to South Africa from Vancouver, British Columbia, Canada. On the way out the door, I made a very bold statement to my wife Beverley and my two sons Ryan and Shane. It went something like this, “during this trip to South Africa I am going to personally meet Nelson Mandela!” Well, needless to say there was lots of laughter and comments like “are you dreaming?”, “get real dad”, “I know it’s great to be positive but it will take more than positive thinking!”

Three weeks later I’m packing my suitcase getting ready to head back to Canada after a great few weeks of speaking in Johannesburg, South Africa! At the last minute I realized I had forgotten to buy gifts and that most of the shops were closed on a Sunday. I hopped in my car and made my way to the Rosebank Rooftop Market that I heard would be open. Suddenly in the middle of Rosebank, the traffic came to a halt…obviously a car accident. The line of traffic was moving very slowly and people were out of their cars. I asked one of them, “is there an accident?” His answer was, “no…Nelson Mandela (Madiba) is out for his Sunday afternoon walk…that is stopping the traffic!”

Then I noticed to my right a wall of body guards giving President Mandela the privacy and room to walk. I pulled over and parked the car and quickly walked to the wall of body guards and took a deep breath and asked “can I meet President Mandela?” They answered “not today.”

Then from behind the wall of body guards came Nelson Mandela’s voice …”ask him if he is Canadian” I said “yes” and he replied, “let him through.” Wow…the power of thought and the power of taking a chance and asking! (By the way Nelson Mandela is an honorary citizen of Canada.)

I stepped into his presence and he grasped my hand in the most sincere handshake fashion imaginable. He asked me my name and then proceeded to ask where I was from? I told him Nova Scotia…he knew where it was. He wanted to know my father’s name…what he did for a living (diesel mechanic), my mom’s name, my sister…was I from the city or the country. Eventually he asked me what I was doing in South Africa. I explained that I was a speaker and trainer with a focus on entrepreneurship, marketing, sales and people development. His response was, “please don’t just visit…come and spend time here and help us grow our people and our country.” We spoke for about 5 minutes and all the time we chatted he held my hand and looked squarely into my eyes. The only way I can describe it is…I had just had a rare experience of being with a man who was deeply rested in his being! I could feel the peace within Nelson Mandela. It was a spiritual experience. I was electrified.

How wonderful…he recognized the Canadian accent. He wasn’t political or all business…he wanted to know about me as a person. All of us as leaders could take a lesson from Nelson Mandela’s way of dealing with people. There is a saying that people will often forget the words we use but they will always remember how we made them feel. I felt special, I felt his sincerity, his humbleness and his caring yet powerful presence. I will never forget how he made me feel. Thank-you Madiba! 19 years later and I am still here in South Africa.

There is a message here for communities, countries, business and families. Try to remember…“people go where they are invited and stay where they are appreciated.”

When it came to the use of Power, Nelson Mandela also had it right. He was quoted saying after becoming President of South Africa, “The problem I have “is not” how to use power. My biggest problem is how “not” to use power.”

In his book Leading Like Madiba, (Leadership lessons from Nelson Mandela) Martin Kalungu-Banda got it right. He wrote:

  • Where he could punish, he tried to understand the position of the one at fault
  • He practised restraint, when he could have used power to settle scores with those who had treated him and his colleagues as if they did not matter
  • When he was in such a strong position that he could push others to comply with him, he preferred to consult, persuade and even plead in order to settle matters

Instead of intimidating people with his power, he chose to bargain and quite often forgo the short term “sweet victory.”

If all those who are called or think of themselves as leaders, learnt how not to use power, our homes,our work places and our world could be friendlier, happier and even maybe more peaceful.

Madiba you will live on in my mind forever. I am so grateful that I met such a giant of a man during one of my first visits to South Africa. What a privilege! We need more leadership role models like Nelson Mandela in this world. You are and always will be a legend…you will live forever!

“If you have found this blog article to be valuable for you, I would be grateful if you “shared” it with your Social Media Networks. Also feel free to circulate it by e-mail or other means internally within your organization or externally to your clients, suppliers and personal and business network. Thank-you!”    – Bill Gibson

Bill Gibson is a Canadian who is living in South Africa. He is an international speaker and author and a developer of sales, service, marketing, collecting, employee morale building, personal development and entrepreneurial training programs and systems. His blog is www.bill-gibson.com and his website is www.kbitraining.com. He can be reached at bill@kbitraining.com or phone +27-11-784-1720 in South Africa. You can follow Bill Gibson on Twitter: @billgibson1, connect on LinkedIn: http://www.linkedin.com/profile/viewid=143197191&trk=nav_responsive_tab_profile_pic or Knowledge Brokers International SA Pty Ltd Facebook Page: https://www.facebook.com/knowledgebrokers?ref=hl

Bill Gibson – How To Master Risk

Monday, April 7th, 2014

A few years ago my wife Beverley and I were discussing the setbacks that we had encountered in our life because of taking uncalculated risks both personally and in business.

We immediately brainstormed the topic of Mastering Risk and came up with some valuable “pain saving” insights on the topic.

Recently on Facebook I posted a “cut down” version and immediately some of my Facebook friends requested the complete version. These short but realistic tips point out that the “short cuts” in life may actually be the “long road” to what we determine to be our successes. Corporates, Governments and non-profits will find this blog posting very useful as well and may want to circulate it.

Mastering Risk

A “Risk” is when we know what we want but we are not taking the time to “think it out” and “source it out” properly.

Instead, we take the risk of a “shorter cut,” a “shorter route” to try and get what we want. This usually results in failure because we didn’t take the time and energy to gather enough information, seek out the know-how, focus with the right action and utilise patience and persistence to see it manifest.

We don’t have to “fool ourselves” by taking unnecessary risks because we actually have the “intelligence” available to us to get there if we will be honest with ourselves about what it really takes to get what we want and follow the steps to get there.

In essence what seems to be “the longer road” to getting what we want may be the “real short cut” that frees us from our own anxious, emotional, impatient ego selves.

Patience is a virtue. Impatience breeds mediocrity through “short cuts.” Mediocrity breeds risk. Unnecessary risks breeds disappointment and unhappiness through their unsatisfactory outcomes. Therefore, Mediocrity is self-inflicted and genius is self-bestowed.

Be your Genius Self. Take the time and energy to be an absolute Master in all that you do … even the little things and those tasks that you don’t like to do but need to do.

Mastery of any skill, action or task is the path of joy. You achieve this by “being one with the present” and by “being one with the now.” Give and be your absolute best at all times.

Joy and ecstasy are in doing your absolute best in the moment you are in and giving your utmost to the present task at hand. This is Mastery and Mastery eliminates unnecessary risks. Mastery is Genius! Choose to be a Genius!

May the Genius in you shine forever!

Bill Gibson – Ride The Right Horses To Success

Friday, September 27th, 2013

Two weeks ago I spoke at the Good To Great Conference at Emperors Palace here in Johannesburg, South Africa. The title of my speech was “There Is Always Another Way Of Looking At Things.” Part of that speech was on Riding The Right Success Horse which is part of my Turning Entrepreneurial Spirit Into Business Opportunities Manual / Book. Several people requested a more in-depth description that reaches beyond the slides I used. Big thanks to Al Ries and Jack Trout. Note: The content is leaned towards South Africa although it can apply anywhere in the world.

 Riding The Right Success Horse

Al Ries and Jack Trout are the authors of the books Positioning, Marketing Warfare, Bottom-up Marketing, The 22 Immutable Laws of Marketing and a number of other excellent books. In 1991 they wrote a book called HORSE SENSE – “The keys to Success is Finding a Horse to Ride”. HORSE SENSE hasn’t had the recognition and popularity that some of their other books received even though it is an excellent book for helping an individual pick the right idea for success.

In their book they give the “odds for success” (like the odds in betting on horses, boxers, etc.) on each of 14 success horses. We are going to give you a brief description of each one of them and the “odds” for success that Trout and Ries put on each one of them.

A way to use these success horses is that when you are looking at an idea, business opportunity, or an investment into a business or career you can look at how many of these success horses are present in the opportunity and are they the ones with the better odds.

We will start with the Success Horse with the best odds for winning. These are called the Short Shots. From there we move to the Medium Shots and then to the Long Shots that have the worst odds for winning.

The Short Shots

The Family Horse: 3 – 2 Odds

Trout and Ries say that is hard to divorce a daughter, son, brother or sister. If you are lucky to have been born into the right family your odds for success increases. If your father was the Honourable Thabo Mbeki, Nelson Mandela, Harry Openheimer, Ernie Els, George Bush or Mel Gibson your chances of success increases. Doors open easier, more opportunities are put in front of you, the expertise is available to help you and positions in companies are accessible as well as an abundance of capital (money). Even prominent names in local communities and industries increase their “success odds” in those communities and industries.

Many daughters, sons, fathers, mothers, brothers and sisters are too proud to utilise the Family Horse. Trout and Ries say it is an asset so leverage it for what it is worth. Remember some peoples’ success assets are “their good physical looks”, others may be “exceptional athletic talent” or “acting abilities”, while others may be their “intelligence and brilliance” and another may be “access to money” … so don’t be afraid to capitalise on the Family Horse if it is one of your assets.

Even though you may not be part of a prominent family you can capitalise on the Family Horse if you are in business with someone who has the credibility, status and power of their family name on their side. It improves your chances of success in most cases.

The Spouse Horse: 2 – 1 Odds

History is full of examples of people who married the right person and that factor became a major contribution to their success. With many people it is not considered ethical. Trout and Ries’ message is simple … “Everybody needs, a success horse to ride”. If you are married to the right person it obviously opens many doors to success, just like the family horse does. Utilise it … it is your second best option in reference to the success horses available. The downside, compared to the Family Horse is the possibility of divorce. There are many cases where this happened but the two people kept the business relationship or partnership in tact. Fred and Gale Hayman created Georgio Fragrance. They divorced but still worked together and later sold to Avon for $165 million.

The Partnership Horse: 5 – 2 Odds

The advantage of a good partnership or strategic alliance is that “two of the right heads together are much better than one”. Also an “equally valuable” partner can be generating revenue and opening doors to opportunities you may not have the time or ability to do. Also true partners trust each other and can be objective which is sometimes tough to be when you are by yourself.

We are often poor evaluators of our own ideas. With enthusiasm, energy and youth on our side we start strong as loners and often quickly experience the success we are looking for. With our hands on the controls and our confidence building we can easily begin to believe we are the “only one” that can do what we do and “that we do it much better than everyone else.”

Very quickly we can hit the “ceiling of our own success potential” because the opportunities get bigger, more complicated and require additional talents and expertise. Remember, the basic talent of one individual can only grow so much. Trusted, equally talented partners open the doors to many new opportunities and helps spread the responsibilities, risks and yes the profits, but the profits may be much bigger. They also help keep our “egos” in check.

Word of Caution: Be sure you are getting involved with a partner, partners or “strategic alliances” that are equally talented in an area you need in your business and their contribution level is equal to what they bring to the business. Partnerships and strategic alliances must be sustainable and they are only sustainable if both parties continue to believe it is fair and equitable. A bad partnership can also destroy a business.

The Other Person Horse: 3 – 1 Odds

If F W de Klerk had stayed in power as the President of South Africa, Thabo Mbeki would probably not have had a turn at being President of South Africa. Nelson Mandela took a special interest in Thabo Mbeki and saw the potential. The relationship with Mandela (the Other Person) helped Mbeki eventually become President. In large corporations people often attach themselves to a rising star and rise with them. That is riding The Other Person Horse. A boxing promoter may ride the other person horse (a talented boxer) to the top or a boxer may ride the other person horse (Don King) to the top or bottom?

The Other Person Horse could also be an exceptional sales manager, top producing sales person, a marketing genius, a software developer or a financial wizard that you hire to work in your business. The key is be always alert for opportunities to associate, partner, affiliate, promote or hire others that increase your chances for success.

The Idea Horse: 4 – 1 Odds

To win with the Idea Horse you’ve got to be willing to stick your neck out and handle the criticisms and ridicule you may have to take. To succeed with an idea or concept you often have to be the first with it or the first with a “new twist” to the old. That means the experts may challenge you or say it won’t work. The experts said the Beatles would never succeed in the United States and that people would never buy bottled water. They were wrong. Unique advertising concepts, different ways of marketing and selling would be viewed as Idea Horses. When it comes to the Idea Horse there are several questions to ask.

Is it first, is it bold, does it have impact, is it unique, is it something obvious, logical, timeless and makes sense but no one has tried it. Is it simple to launch and produce, and can it upset or rock the market. Remember, it is easier to find a good idea, package it and market it rather than invent and develop it. The Idea Horse can also combine with The Other Person Horse by having Other People around you who are brilliant idea people. You also have to be sure others will buy into or market your idea.

The Product Horse: 5 – 1 Odds

The Product Horse or Business Concept Horse has great value because if done properly, it can make you money while you sleep. Often it is the person that recognises the value of a product or business concept and how to market it that makes the real success out of it rather than the inventor, originator or founders. Ray Kroc got wealthy off of McDonalds. The McDonald brothers did not. The importance here is that it should be a product, concept, process or business that can be replicated and others can market it, operate it, or expand it without you being present.

The Medium Shots

The Publicity Horse: 10 – 1 Odds

A few years ago Rebecca Loos definitely capitalised on the Publicity Horse claiming she had an affair with David Beckham, world famous football star. She received several hundred thousand pounds for her Sky One interview with Kay Burley called Rebecca Loos: My Story. At London’s premier of Uma Thurman’s new film in London, Loos showed up with her female TV presenter friend Emma Basden. Basden was dressed in a similar football outfit to the one David Beckham wore at a showbiz party the previous night … sparking speculation that Rebecca was mocking the Beckhams. General Swarztkoff, just after the first Gulf War in Iraq was booked out solid at $90 000 per speech as a public speaker. He was riding the Publicity Horse. The majority of people are not independent thinkers. They believe what they read in the newspapers, hear on radio or see on television or from “other” people and those “other” people usually get their information from newspapers, TV and Radio as well.

Donald Trump leverages The Publicity Horse, so do politicians, entertainers, professional athletes, corporate executives and even special interest groups. Can you, your idea, your product, your business or your people capitalise on the Publicity Horse. If you can create “publicity” and “celebrity status” with your assets you increase your odds for success.

The Geography Horse: 15 – 1 Odds

If you owned a piece of property where the developers decided to build the V & A Waterfront in Cape Town you would have had the Geography Horse working for you. If you were a security specialist living in South Africa you are in the right Geographical Area. A specialist in Small Business Development in Sweden could not capitalise on his/her small business expertise like he/she would be able to if living in South Africa with the big focus on SME’s. If you own property next to Kruger National Park and you build a Game Lodge, geographically you are in the right spot. The Geographical Horse means increasing your odds of success because of Geography (location of you or your idea is in the right place at the right time).

The Hobby Horse: 20 – 1 Odds

Some people love to eat so they turn their love, passion or hobby into a marketable restaurant, a cook book or TV show on cooking or restaurant guide. Others like to exercise so they become personal fitness coaches or open a health club. When you like to do something, you tend to do it a lot and the more you do it, the better you get at doing it. Your confidence builds and eventually with that increased knowledge you become a specialist. One gentleman who loved opera opened a part time business as an “Opera Tour” operator and promotes and markets opera tours to Europe. He goes along, sees the operas and makes money while doing it. One of the advantages of the Hobby Horse is you are doing what you love to do. The downside is it doesn’t necessarily guarantee you business success. Many people who loved Golf, became Golf Pro’s and now hardly ever play and golf because they are busy trying to run their Golf Pro Shop and Golf Lessons business and do not have time to play golf. Sometimes when your hobby becomes your business you lose the passion and enthusiasm because of the responsibility that goes with it.

The Creativity Horse: 25 – 1 Odds

Even though you may have been born with an exceptional talent … in writing, playing an instrument, painting, acting, singing, speaking, you may need more than that talent to succeed. You need recognition. John Lennon’s aunt told him “you’ll never make a living playing that guitar”, Paul Mc Cartney failed the audition for the Cathedral Choir in Liverpool and neither of them would’ve become famous with their talents if Brian Epstein had not recognised them, created an image and marketed them. The Creative Horse is a tough horse to ride because creative people get their priorities reversed. They believe their expertise, creativity and talent will get them there. More than any other horse the Creativity Horse requires outside recognition!! Whether you write, paint, act, sing, dance, photograph or what-have-you, invest a good portion of your time searching for the outside expert who can certify your creativity. Also look for ways to make yourself stand out … be different, e.g. Bruce Springsteen – The Boss nickname, “Swim with The Sharks” is more powerful than “Getting Ahead in Business” as a book title.

The Long Shots

The Company Horse: 50 – 1 Odds

Out of 100 people in a company according to Trout and Ries, one will make it to the top of the organisation. The competition is heavy for upward mobility in a large company. “A company, especially a big company, might not represent much of a future to you, but it does have one major benefit” according to Trout and Ries, “A big, well-known company is a great place to get your ticket punched (utilise it as credible credentials), provided it is the “right” big company.”

When joining a company it is important to ask what can I do for the company but equally important is to ask what this company can do for me. In South Africa, right now if you are a Historically Disadvantaged Individual and you can rise through the ranks of a well known company you are increasing your odds of success because of the shortage of senior executives of colours. There is a good chance you will be “head hunted” by executive recruitment companies eventually being placed into a phenomenal position with an excellent package even with share options.

Another way to make it is in a smaller company. The key is to get in early with a company with great growth potential and be next to the Founders and ride the Other Person Horse and Company Horse to the top.

The Education Horse: 60 – 1 Odds

Trout and Ries are not saying that education is not important. As a matter of fact, they are saying that the Education Horse is especially good “out of the starting gate.” Just like in a horse race getting quickly out of the Starting Gate is important in your business and career life. They also say, just like working for the right company to get the right credentials the same applies to the schools you attend. The Brand Name of the educational institution can make a difference especially in your early years. The Educational Horse is there to get you in the race. A degree by itself won’t make you successful! It is the application of that information and credentials that gives you your success. Many well educated people spend a business life time being frustrated because they see “less educated people than themselves” doing better than them. How they get caught is they believe their education entitles them to be ahead in the race. That is a myth. It is not true in the real world. Trout and Ries also suggest: “Be careful that you don’t lose that precious commodity called common sense. Many people are born with common sense and go to school and lose it. Remember, there are lots of people who are educated beyond their intelligence.

In a country like South Africa, where millions have been deprived of a good education, it is important to tread cautiously with the Trout and Ries comments, on this subject. Education is vital and there is and continues to be a need for making the education of our people a top priority at the same time we need to continue to re-enforce, “it is our attitude, our outlook, our life skills, ambition and application of the education that guarantees our success, not education alone! “What Trout and Ries are saying is: “If you bet on education alone it is a Long Shot.”

The IQ Horse: 75 – 1 Odds

Intelligence quotient (IQ) is a measurement of the intelligence of a person. The quotient is calculated by dividing a person’s mental age by her/her actual age and multiplying the result by 100. A mathematical genius would usually have a phenomenally high IQ. The world renowned elite organisation called MENSA, which is an elite group of people with extremely high IQ’s, only accepts those with an IQ of 140 or higher. So why would Trout and Ries only give the IQ Horse a 75 – 1 odds of success? The following research may shine a light on this. In Canada a number of years ago there was an article in the “Star Weekly” a weekly publication that came out on Sundays country wide. It talked about IQ levels of people in the various careers in the country. After putting hundreds of people through IQ tests they were able to determine which two careers have the people with the highest IQ’s. Guess which careers they were?

The people with the highest IQ’s were bartenders and taxi cab drivers. According to Trout and Ries “there’s a reason why intelligence doesn’t correlate very well with success. The smarter the people are, the more they depend upon themselves. After all, they know everything! They depend on themselves to get ahead. But it is a long shot to depend only on yourself!

Now in Canada, the researchers discovered something similar. They discovered that these very intelligent bartenders and taxi drivers did the jobs that they did because it gave them continual interaction with people, they could have many different conversations with many different types of people which was stimulating and above all they had independence and felt like they worked alone even though they were around other people. The researchers also found out that most people with high IQ’s had little patience for other people who did not mentally pick things up as fast as them. They preferred to work alone.

As one college President said to the faculty, “Be nice to you’re A students because they will come back and be your colleagues, but be exceptionally nice to your B and C students because they will come back and give us a new auditorium and a new science building.”

Less intelligent people usually know they are less intelligent and they usually look for others to help them up the ladder. In other word they look for additional Horses to Ride in order to succeed.

It is a blessing to be smart and an advantage if you can maintain a perspective on that fact and continually look for additional Success Horses to ride.

By the way, for the last couple of years there has been a lot of talk about the importance of EQ which is Emotional Intelligence. Successful entrepreneurs usually score higher on EQ than IQ. EQ is really “common sense.”

The Hard-Work Horse: 100 – 1 Odds

Hard work and a Winning Horse will get you anything in life. The hard work could be optional but the Winning Horse isn’t optional.  You need it. What is being said here is that the belief that hard work will bring you success is not true. Now, you may say that successful people tend to work hard … and usually harder than most people. Yes, they do. But, that is quite different than saying “people who work hard tend to become successful.”

Lots of entrepreneurs have been on “sinking ships” and they kept working harder and harder and it didn’t solve the problem. W A Fields once said, “If at first you don’t succeed, try again … and then quit. No use in being a darn fool about it.” There are times you need to change horses. You may be on the wrong horse. Hard work alone is not the answer; it is the adding of the right horses with it.

To put in a good days work and give it the best you’ve got is a necessary attribute in every job in every field. At the end of the day you walk away with the internal gratification that you are living within your own integrity and you are contributing your share to your company, organisation and country. Don’t ever lose your good work ethic. It is valuable. All we are suggesting is that you add some of the other Horses to take yourself as far as possible.

The 14 Success Horses that you’ve just reviewed can also be utilised inside an organisation by an employee to improve their odds of upward mobility. They can also be utilised by those with Professional Practices to help themselves and business be more successful. Marketers, business owners, sales people, entrepreneurs, artists and entertainers as well as those in political careers and working within our parastatals and government organisations can receive great value by utilising these principles.

From an evaluation or testing perspective we’ve taken these 14 Success Horses and created a “Potential for Success Assessment Tool” that you can test your ideas, opportunities, career choices, investment possibilities, business options, success options with. If you have an idea, strategy or opportunity in mind see how many of these Success Horses you can make part of your success strategy. The more you have going for you, especially the Short and Medium Shots, the better your chances of success are.

 “Potential For Success” Quick Assessment Tool

 

Your idea, Opportunity, Venture, Investment or Success Option “Description”

 

Tick R the box for each one of the Success Horses that are present or could be part of your idea, opportunity, venture, investment, success option or strategy.

Success Horse

Odds

Shot

P

Comments

The Family Horse 3-2 Short
The Spouse Horse 2-1 Short
The Partnership Horse 5-2 Short
The Other Person Horse 3-1 Short
The Idea/Concept Horse 4-1 Short
The Product/ Process Horse 5-1 Short
The Publicity Horse 10-1 Medium
The Geography Horse 15-1 Medium
The Hobby Horse 20-1 Medium
The Creativity Horse 25-1 Medium
The Company Horse 50-1 Long
The Education Horse 60-1 Long
The IQ Horse 75-1 Long
The Hard Work Horse 100-1 Long

 

Bill Gibson – Don’t Burn The School

Thursday, May 16th, 2013

How did you get to be where you are at and know what you know? Along with some good choices and lots of hard work and possibly a little luck along the way you also made errors, you made wrong choices, you experienced pain and frustration…in other words you had to experience growing up, you had to experience learning at school, you had to experience romance, relationships, addictions, and other lessons from business and life in general. You were not just told how to do it!

The fact that you and I have learned and possibly graduated from aspects of the “School Of Life” and at times the “School Of Hard Knocks” we still have no right to “Burn The School” and not let others experience and learn from some of the same schools.

In my opinion we need to be patient, kind, understanding and less judgemental with those who are following behind us trying to learn what we have learned. We all want others to not have to learn some of the painful lessons we have learned. It makes common sense and it is reasonable to teach, guide and mentor to help others, for example…like our children, relatives, friends, employees and associates…find an easier route and learn from us and our experiences. Although, there comes a time when we have to realize each and every one of them are also entitled to learn and find their own way by going through similar “Schools Of Life” and “Schools Of  Hard Knocks” that we have graduated from.

If we are honest with ourselves, we know that some of our greatest moments of learning and positive change and growth came from some of the toughest moments and situations we experienced along the way.

Empathize, be there for them, while at the same time acknowledge that others have the right to learn from that same school and we don’t have the right to “Burn The School” just because we graduated.

Often when I’m asked for advice, my answer is, “here is my experience with a similar situation although I must say I do not want to insist that this is the answer because there are always exceptions. Consider what I’ve shared with you and then make your own decision. Don’t give your power and future to me. It belongs to you!”

The one great thing about taking into account the advice of others and then making your own decision is, “if it fails you know it was because you chose it.” I’ve found it more heart-breaking when I’ve failed following someone else’s advice. There is great satisfaction in that saying…“well at least I did it my way.” If I’m going to pay for that mistake I want it to be mine! That also goes for your successes as well. Accept the advice; accept the help while at the same time do not give your power of success and failure away. And, remember, failure is part of success…not opposite of success!

Over the years this simple statement “I have no right to burn the school” has made it less painful when I’ve had to stand by and witness others close to me going through some of the pains of learning life’s lessons…while I couldn’t do anything about it and felt helpless. By the way they also are entitled to experience the joys and highs of those schools as well. So don’t “Burn That School” either.

Hopefully this simple little philosophy will also work for you at times that you need it. Have a good week!

Bill Gibson – You Can Stay Forever Young

Friday, May 10th, 2013

It is a great day for me to address the topic of You Can Stay Forever Young. Today I’m 68 calendar years young…born on May 10, 1945 to Murray and Mary Gibson (Sister Sharon) into the community of Newport Station, Hants Country, Nova Scotia, Canada. (About 300 people). Here I now live and work full time from Johannesburg, South Africa. To get to what age really is I’d like to start with the subject of change.

I’ve always found it is important to look at change as a positive influence in our lives. When we go through changes we usually have to learn new ways of doing, thinking, speaking and being. The understanding of the four stages of learning can help you see the benefits of change and it can keep you stay forever young.

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If you search back through your life and explore the process you went through while learning new things in your life, you will notice that you experienced these four stages of learning.

Think about when you:

  • learned to drive a car
  • learned the skill of typing
  • learned to use a computer
  • learned to dance
  • learned to change a diaper on a baby
  • learned a new communication skill
  • even learning to make love (LOL)

Firstly you started at stage 1 and that is where you did not even know that you really did not know i.e. unconsciously unskilled. Then you tried to drive a car with your limited experience. You suddenly realised you could not drive (stage 2). You were consciously unskilled. You felt very awkward, slow, stupid, etc. This is the stage many of us give up because of the discomfort. I mean, who wants to look and feel unskilled?

Now, if you persevered you eventually reached stage 3 – consciously skilled where you became quite happy with your driving and were conscious that you were getting skilled at it. You were alert and had an awareness of all your driving moves. (I practised on a dead end dirt road with a gravel pit at the end of the road in my uncle Reid Shanks’ old pick-up truck.) The truck was old and beat up so I couldn’t damage it!  When we become consciously skilled there is a great feeling of achievement and it creates excitement. This is the result of advancing from the consciously unskilled stage to the consciously skilled stage. You experience the winning feeling of accomplishing and completing.

The final stage is the unconsciously skilled area of learning. This is where you are driving down the road and leaning down changing radio stations or the CD player and suddenly wonder who has been driving the car and whether or not cars have passed by. If you were not consciously driving, your unconscious must have been driving. The unconsciously skilled area is where you are so experienced at doing something that you do not have to think about it.

Now, by understanding these four stages of learning it makes it easier to comprehend why you may resist change in the consciously unskilled stage of learning something new. But the real benefit is that feeling of accomplishment, exhilaration, and achievement that comes to us when we conquer this stage and end up at the next stage. Accomplishing something new creates energy and energy creates spirit and spirit is youthfulness.

We all know someone in their late sixties, seventies or eighties who look as if they are ten to fifteen years younger than they really are. These people are always out participating in new adventures and activities uncommon to their age group. In my opinion, these people have found the fountain of youth. They are not afraid to venture through the awkward growth stage of learning something new. (Consciously Unskilled). They do it continually. They are not the people that say “been there, done that, got the T-shirt…life is a bore.” They look forward to every day.

For most people it is much easier to stay secure with the old and what is comfortable. However, when you begin to master that new venture, new challenge, new skill there is a great sense of achievement, that creates energy in turn creating spirit.

Talking about spirit, if you look into the eyes of these active elderly people you see spirit. They have found the fountain of youth and it is in their attitude of always learning, progressing and trying new things. It is about openness and a willingness to try and a willingness to fail and try again.

Individuals, departments, companies, communities and countries, which are willing to accept and tackle change with vengeance, have spirit. Change is an opportunity to rejuvenate and grow. Opportunity can be found in change. So grab that opportunity to infuse a new energy into yourself and others around you. If you do this, you will always have the energy to continually develop your company and your selling, leading and learning skills and in turn helping you enjoy your business and personal life even more.

SANBS Change (2)

By the way, it is important to never judge your age or someone else’s age by the date of their birth. Age can be measured in three ways:

  1. Calendar Years: That is how many years you have been on this earth. (Society has a tendency to think in calendar years.)
  2. Biological Years: Think of five people that are all the same age in calendar years. Example 50 years of age. None of them look exactly the same age. Some have grey hair, some don’t. Some have more wrinkles than others. Some have youthful bodies, some don’t. You can affect the age of your body. Marius Liebenberg, a friend and partner, has a guest house in Paarl, Western Cape, South Africa. A few years ago just before the ARGUS Cycle competition a 72 year old man showed up to stay overnight two days before the one day competition. He had just cycled 1200 kilometres from Durban to Cape Town! How old was his body? He was probably as fit as the average 36 year old. Therefore he was not 72.
  3. Psychological Years: Some 32 year olds are 104 years of age. You hear them say “There is nothing new, life’s a bore, I am getting old, there is no future, etc.” Then you have the 70 year old who says there is a lot that is new, life’s exciting and they are childlike and happy. This is the one that can have a major influence on your biological years and the way you treat yourself. Your psychological age is the most important one. Be open to change, adventure, growth, risk, learning, challenges, new ways, new places, new people, fun and excitement and you will stay forever young.

SANBS Change (2)

For me, at 68 calendar years of age, this is the day I commit to at least 3 blogs a week and in the next 60 days will launch my on-line store of “how to” products and start introducing apps for iPhones and android phones and tablets. Watch this space…it is time to inspire not retire!

 

I’m really excited about sharing, connecting and helping to build an even more meaningful prosperous joyful future for myself and as many others as possible. Today is the first day of the rest of my life. God willing, I’ll be blogging at 100 calendar years of age. Have a forever young week!

Bill Gibson – How To Raise Money Without Your Bank – Even In These Times

Wednesday, November 7th, 2012

(With Ryan Gibson and Wessel Ebersohn)

Growing businesses need money continually. The owner of a growing business is forever running into costs, both planned for and unforeseen. The business owner may need cash to survive in tough times when something unforeseen strikes. When times are good the business owner will always need cash to build and grow the business.

Right now, going to your bank is not necessarily the best option. They were careful before the current economic downturn hit. They are even more careful now. Remember that they too are working with the money of investors. Like you, the bank cannot afford to be reckless.

This is not to say that there is no money available for entrepreneurs. There is less of it, but it is there. You have to find a way to get your share of it.

Investors

A good place to start is with your current investors, if you have any. If you do have investors you need to look after them in every possible way. Nurture a relationship based on openness. Be aware of their need for information. Share with them the challenges the business faces. Seek their advice on difficult issues. Above all, never cut them out. If you invested in someone else’s business, you would want to know exactly what was going on in the business. Treat them the same way.

Family and friends

If you have no current investors, the next best bet is your family and friends. Today loans from family and friends are an immense industry. Virgin Loans, operating in North America, does nothing but facilitate such loans. They supply the documentation and give the entire transaction a solid legal basis. According to their figures, some US$170 million was lent to entrepreneurs worldwide by family and friends in the last quarter of 2008. The fact that Virgin Loans has been successful is an indication that family members are more comfortable with lending a substantial sum if the loan is properly formalised. The lender will need that extra security. When approaching a family member make it clear that a formal contract will be drawn up by an attorney. If you are lucky enough to come from a business family, you may not only get the capital you need, but you may also receive good advice that in the long run may be more valuable than money.

But remember that even your closest family and dearest friends have to look after their interests. You may need to enter a deal in which the business repays the loan eventually and the investor still retains a minority shareholding in the business. The main effect this will have on your business is that when the day comes to sell it, your investor will receive his or her share of the proceeds. A major advantage of borrowing from those close to you is that usually no collateral is required.

Every prospective investor has to be treated with respect. And that includes family and friends. The same way that you need to do your homework for any other investor, so you must prepare your approach to family and friends too. You cannot expect people to hand over money blindly just because they know you well.

Honesty is the best policy

Above all, no matter who you are dealing with, always tell the absolute, unvarnished truth. If you are in mining, the investor needs to know if you are actually digging up the metal or if you are still just at the exploration stage. The same applies to any business. Tell your prospective investor if you are still developing the product or if it is actually on the market.

Better still, show them exactly where you are. Misleading them in the smallest detail is bound to have serious repercussions later. It is vital to keep investors and prospective investors as close to the action as you can. Treat them like board members, show them where the money is going, make it clear that their money is being used carefully. Then be sure that you use it very, very carefully. Under such circumstances investors, of any kind, feel more comfortable.

Don’t play games

Also make quite clear from the beginning what you are prepared to give up. In a recent case the writers of the article were involved with a young entrepreneur who needed an equity investment of R600 000, but he was so unclear about, or unwilling to discuss, the actual percentage of his business he was prepared to give up in exchange for the investment they lost interest in getting involved raising the money.

It is good to be cautious about how much information you give although it can backfire, especially with friends and associates, if you are too cautious with your information. They may be insulted that you don’t trust them and decide not to get involved.

Where to find investors

Many successful business people have started with a number of small investors. Raymond Ackerman started Pick ’n Pay with the help of 100 small investors, each coming in with a mixture of equity and loan finance. This divided the risk among the investors, making it easier for them to make the investment. Most investors like to have a small speculative investment that may show a really big return. A sound place to look for investors is in your own industry. People who work in your industry understand the business and know what you are trying to achieve. They believe in the industry and are therefore more likely to believe in you. If you can get a key investor, someone with a big reputation in your industry, even if he or she only comes in with one percent of the investment you need, others are likely to follow. A real leader will open doors for you.

Exhibit confidence

One absolute when dealing with any investor is not to come across as if you are fearful. No one is going to invest in someone who is afraid of the opposition. More than anything else, investors need to see that the business they are investing in is led by someone who has confidence. And there is a difference between confidence and bravado. Big talk is not going to impress anyone. With confidence comes courage. You have to be ready to accept refusals. You are certainly going to have those. If necessary, you must be ready to approach industry heavyweights and pitch your investment to them. One entrepreneur recently successfully sought investment from the boss of a major multinational. He had tried phoning him, but a solid wall of receptionists and PA’s kept him out. He could not even discover his target’s email address. So eventually he tried an email, using the man’s name @ the company’s name. He made contact that way and, after a few meetings, secured the investment. Business is not for the faint-hearted.

The most common ways for entrepreneurs to finance their companies in the early days are probably securing second, third, fourth of whatever bonds on their homes. Cashing in insurance policies is another. People do what they have to do to grow their businesses. There are many other ways of getting what you need without having to pay for it. This can be just as valuable as receiving the hard cash. Here are a few:

Barter

If the service or product you need is supplied by someone who uses what you have to offer, getting them to agree to bartering should not be difficult. Fundamentally, any agreement to barter must be in the interest of both parties. If not, it simply doesn’t work. This publication was once offered a barter deal by a sweet manufacturer. We could not imagine how we were going to consume that amount of sweets, so the deal fell through.

Negotiate no rent for the first six months

This will only work in an area in which office space is standing empty. In all such deals you need to look at things from the other party’s point of view. If their offices have been empty for a while, they may well be agreeable, but you will have to sign a long lease.

Offer discounts for upfront or COD payments

Getting money in fast is almost as good as capital. The discounts will have to be genuine, but businesses that are cash-flush may like the idea.

Seek investment in a product or project

Instead of giving away equity in your company you could seek an investor for a single product or project. This would have to be clearly defined and the investment would probably be smaller, but it could get a key part of your business off the ground. This option could be interesting to a company operating in broadly the same field as you are. In time you could either buy them out or sell them the entire product.

Pay a premium for extended credit

This may work if a major supplier to you can afford to carry you for a while. The downside will be that you will have to pay heavy interest. You will also have to persuade the supplier that you will be worth the risk in the long term.

Have someone stand surety for you with a major supplier

This publication was started that way, when Martin Dannheiser, the owner of the Springs Advertiser at the time, stood surety for our printing during our first year of operation. Your reputation is everything here. The person who stands surety must have great confidence in you. He or she also needs to be a real friend.

Trade equity for expertise, services or products

This sort of investor will only come from the companies that supply businesses like your own. A relationship with the supplier will be needed before they feel comfortable with this arrangement. How much they will have to supply before receiving the equity will be the main issue.

Return on investment of your personal assets

When searching for finance, remember that you do have assets that belong to you. First look at exploiting your own personal assets. You could minimise your needs simply by making best use of your skills. As a business owner who needs to prospect for new clients and mine your client base for opportunities, you need to consider the kind of return on investment you receive from investing your personal assets. This is, after all, what you possess. The better use you make of your personal assets, the more likely you are to be successful.

Your time: It is important that you invest your time with the right people and that you do the right things to get the best return on your time. It is your most valuable asset.

Your energy: If you have the time available, you must also have the energy. Some people give you energy and others drain it. Stay close to those who give you energy and avoid the others. Get them out of your life. Certain habits and activities invigorate you and give you energy. Other habits and activities take away your energy. It is important to value and invest this asset called energy wisely. When your energy is up, you will notice that your passion and motivation are up as well. Energy is a key ingredient to your success as an entrepreneur. Stay healthy and remember this quote. “If you don’t take care of your body then where are you going to live?” Your body is the only piece of real estate that you have from the time you are born to the time you exit this planet. Take care of it! 

Your ability: Your expertise, ideas, knowledge, skills, and general “know how” are all valuable. You can waste these vital assets on some people, but working with others may give you great returns on your investment. Ability is an asset to develop continually and always use wisely.

Your money: In the beginning the business owner is usually short of money. You always need to invest what you have wisely. In the early days of your business this need is more intense. Consider carefully for whom you buy coffee or lunch. Some people over lunch will give a great return on investment in referrals, business and even personal motivation and support. Others may add no value whatsoever. An investment in new clothes, joining the right association, attending the right conference, eating at the right restaurant and buying personal development tapes may be a better investment than a night on the town with old friends. To build your business, you must invest these assets wisely.

Your reputation: Successful, experienced businesspeople get most of their new business from present clients and their network of business and personal associates. This is possible if you network and associate with people who enhance your credibility. Positive word of mouth is powerful and in time it becomes your biggest asset. Select carefully the places you frequent and those people you socialise and do business with. Your name is your future. You are a brand. Invest in it wisely…

The 6 Personal C’s that interest an investor or creditor

With input from Sibongiseni Ngundze, the Managing Director of Nedbank Small Business Services, the writers came up with the following six Cs that investors, lenders and creditors carefully look at before getting involved. 

Concept

You must have a good concept, something that sets you apart from the herd. If you are in retail, it may be something as simple as being close to easy parking or being located in the centre of the clientèle you serve. In other industries it may be something more complex, but simple improvements often make a decisive difference. An extra element of service or a practical improvement of a product may make you top of the class.

Character

This goes way beyond personality. Character is the combination of qualities you possess that makes people trust you. Honesty, perseverance, dependability, reliability, supportive qualities, loyalty, enthusiasm: these are the sort of character aspects that make people interested in doing business with you.

Capacity

Do not attempt something for which you do not have the capacity. If you are trying to go beyond your abilities or the capacity of your business, investors are likely to see this and be frightened off. On the other hand, should an investor not understand that you have gone beyond your capacity and invests in your business anyway, the results could be disastrous.

Collateral

When banks talk about collateral, they usually mean fixed assets like property. Completely different collateral arrangements can sometimes be arranged with a private investor. For instance, the investor may be willing to take a percentage of your business as collateral. Or they may be satisfied with your character, concept and commitment and ignore collateral. 

Contribution

A bank or an investor wants to see what your contribution to the venture is. This could be the amount of money you have or will invest. It may be in the form of intellectual capital, equipment, property or just good old hard work and expertise. Be prepared to show your level of contribution.

Commitment

Nothing is more important than commitment. Seeing that you are truly committed gives any investor great confidence in the undertaking. You need to be able to demonstrate to the investor that, for you, the business in which the investment is being made is a life and death matter.

 

The 5 Stages of building a relationship with an investor

If you want someone to invest in your business, you need to build a relationship with that person. Here are the five stages of building a relationship:

1. Attraction

Demonstrate your uniqueness. If you and your business are the same as all others, why should they be interested in you or even consider investing in you. Respect boundaries. You may be outgoing and extroverted, but you may be dealing with someone who is not. Do a lot of listening. You need to understand the other person’s needs and wants. Make contact frequently. You need to work on the relationship. Lunch and dinner meetings, family dates: such contact builds a relationship.

2. Exploration

At this stage you need to give outstanding service. Go the extra mile. The rule is to under-promise and over-deliver. You must keep every commitment, even the smallest ones. Consciously or unconsciously, the other person is testing you. Being innovative and resourceful will help to show that you are different. Do not let up on making frequent contact. It will help you move to the next stage.

3. Development

By this time you need to be proving your abilities and, above all, you must be seen to be keeping your promises. Your relationship with the investor should be moving to a personal level. You should by now be networking with those who surround the investor. Keep up the frequent contact, but do not be a nuisance.

4. Commitment

By now you should understand the investor’s decision-making process. Try to anticipate the investors’ needs before they know. By now you must also understand the politics surrounding the investor. Both sides should now be committed to the relationship. Continue the frequent meanings to strengthen the relationship.

5. Unity

At this point you should be leading the process to get the job done. You are now seen as a close associate of the investor. You are involved now, a member of the inner circle, so tread lightly. The investor is on your team now.

“If you have found this blog article to be valuable for you, I would be grateful if you “shared” it with your Social Media Networks. Also feel free to circulate it by e-mail or other means internally within your organization or externally to your clients, suppliers and personal and business network. Thank-you!”    – Bill Gibson

Bill Gibson is a Canadian who is living in South Africa. He is an international speaker and author and a developer of sales, service, marketing, collecting, employee morale building, personal development and entrepreneurial training programs and systems. His blog is www.bill-gibson.com and his website is www.kbitraining.com. He can be reached at bill@kbitraining.com or phone +27-11-784-1720 in South Africa. You can follow Bill Gibson on Twitter: @billgibson1, connect on LinkedIn: http://www.linkedin.com/profile/view?id=143197191&trk=nav_responsive_tab_profile_pic or Knowledge Brokers International SA Pty Ltd Facebook Page: https://www.facebook.com/knowledgebrokers?ref=hl

 

Bill Gibson – Goal Setting: The First Step To Business Ownership

Wednesday, November 7th, 2012

Succeed Magazine – www.succeed.co.za – December 2009

Owning a business is a potentially life-changing experience that can lead to a financially secure future. Unfortunately, many people who would excel as entrepreneurs or franchise owners never achieve this status because they are unable to take the first step and make money available to realise their dreams.

Of course, when we work daily to pay bills and do not have a cent left at the end of the month, this dream seems far away indeed. However, saving towards a new future can be a reality through setting goals and finding ways to achieve them.

Setting the goal

Because owning a business takes commitment and sacrifice, those who want to achieve it have to know exactly why they want to do it to make it all worthwhile. The end goal of a successful business and financial independence should never be forgotten. “The clearer the intent, the greater the emotional desire becomes to get what you want, and the sooner it becomes a reality,” says top business speaker and chairman of Knowledge Brokers International SA, Bill Gibson. “Goals have to be smart. Smart is an acronym for: specific, measurable, attainable, realistic and time-limited.”

Although this first step sounds blatantly obvious, it is vital. Research shows that only 4% of people actually write down their goals. Of those who write them down, 95% achieve these goals. Once the larger goal has been set, achieving it depends on breaking it down into smaller, manageable pieces.

For instance, let us say that you have set yourself the goal to save up your own contribution to a franchise of R240 000 in two years,” says Gibson. “You break it down into 24 months – which means you have to save R10 000 a month – although it would probably be somewhat less as you earn interest on the money you put away.

“It would be very hard to put away this amount from the start if you have not been able to save up to this point. Therefore, it is better to build up the amount you want to put away over time. For instance, set a goal of putting away R5 000 for the first six months, then R7 500 for the next six, R12 500 for the next six, and R15 000 a month for the last six as you near your goal.” This money has to be invested at the beginning of each month, as if it were a debit order. These forced savings ensure that achieving the goal is on track and that the budget is adjusted to include these savings.

Save on your expenses

Once the decision has been made to put the money away, the money has to come from somewhere. By paying themselves first, people are obliged to look closer at their expenditure to ensure that their phone bills or insurance debit orders do not bounce due to insufficient funds. “Let us assume your monthly disposable income is R20 000.

If your bond is R8 000, your car is R3 000, groceries R5 000 and other expenses come to R4 000, that means you spend R20 000 and you have no money left at the end of the month.

“Starting a business takes sacrifices and expenses have to be limited,” says Gibson. “You would have to look at things like eating out, clothing accounts, belonging to clubs and going to sporting events. Instead of trading in on a new car, rather hang on to the one you have.

“In the process, you are coaching yourself and your family to live leaner for a while, because that is what it takes to achieve your goal. Once you start your franchise, there is a good possibility that you are going to be earning a lot less than what you are earning on your present job for the first few months.” By making these sacrifices, it could be possible to drop expenditure to R17 000 a month on the aforementioned monthly income of R20 000. This saving of R3 000 comes to R72 000 over two years and puts a large dent into the goal of saving R240 000 in two years.

Find an extra source of income

In the end, only so much can be done to save on current expenses and an additional source of income has to be found, such as a weekend or part-time job.

If the example of R20 000 of disposable income is earned over a normal 160-hour working month, it would mean after-tax earnings of R125 per hour.

If additional employment could be found at R80 per hour, most people would turn it down because it is R45 an hour less than they earn at their day job. However, there is another way to look at the offer. Twenty hours of part-time work a week at this rate means R6 400 a month of discretionary income. This amounts to R153 600 over the two years.

“That is how the wealthy become wealthy,” says Gibson. “They do not mind doing things beyond the break-even point that are less than they earn now, because that money could turn into more money.”

Taking on extra work should be viewed as a learning curve, because 90-hour weeks for the first year are extremely likely when a new business is opened. Extending the normal working week from 40 to 60 hours will not only provide extra income, but also valuable time management experience.

Achieving the goal of owning one’s own business will not come without sacrifices, but biting the bullet for a short time is a necessary step towards owning that franchise and taking control of one’s financial future.