Warming Up The Call
Warming Up The Call (Module 5)
“90% Preparation! 10% Perspiration!” Get prepared, gather information, know the level of selling that will be involved, utilise objective cards, relate customer needs and get through to the right person! Module 5 makes the Call your biggest asset. This teaches sales professionals the do’s and don’ts and the strategic tools to get through to the right people. In various role playing and on-the-job exercises, the sales team will be able to build credible strategies for maximising the upside of using the telephone, second person or referral appointments, co-incidental encounters, and general networking. Strategic tools, such as creative attention grabbing letters, faxes, and emails will be built as effective support for reaching your preferred contact. Indirect influencing and strategic tools will build the different steps necessary to make a successful call.